Citizen Charter
| Program | Service | Beneficiary | Duration and Place | Service provider |
|---|---|---|---|---|
| Disaster Management | Formation of DMC & volunteer team, observe National & International Environment Day, coordination meeting to increase public awareness and capacity building on environment and climate change. | ADESH beneficiary, Volunteer members of ADESH organization and general people of Savar. | Fund depended program. Working area of ADESH, Schools, Colleges. Status: Ongoing | • Development Officer • Project Officer • Coordinator • Director Program • Executive Director |
| Micro Credit Program | • ADESH operates micro-credit programs to bring economic and social development of the poor, contribution to agriculture and economic control of women’s by following the rules and regulations of MRA in ADESH working area. | • Group members of ADESH organization • Poor farmer in the working area of ADESH. | Ongoing Project (Long term) Specific center of working area & ADESH Office | • Development Officer • Project Officer • Coordinator • Director Program • Executive Director • Chief IT Officer • IT Officer |
| Housing Project | In order to build houses for the homeless poor and disadvantaged people formed by Prime Minister Sheikh Hasina in 1998, provide long term loans on easy terms by identifying families who are unable to afford a house due to financial difficulties but are in need. This project is being implemented by ADESH to constructing houses/providing loan assistance as per the structure of the Grihayon Tahabil of Bangladesh Bank. | Homeless people of Tetuljhora, Bongram, Ashulia, Birulia Union, Savar Municipality of Savar and Also Kulla, Rowail union of Dhamrai Upazila , Hazratpur union of Keraniganj Upazila. | Ongoing Project (Long term) Homeless poor and disadvantaged people in the working area of ADESH. | • Development Officer • Project Officer • Coordinator • Director Program • Executive Director |
| Flooring Project | ADESH replace Environment friendly dirt floors with cement flooring systems whose house floor is made of mud aims to reduce bacterial and parasite-related disease in affected communities and also provide training on flooring maintenance, health & disease reduction. | Poor families whose floors are made of mud located at ADESH’s working area. | Ongoing Project (Long term) Tetuljhora, Bongram, Ashulia of Savar and Kulla, Rowail of Dhamrai | • Development Officer • Project Officer • Coordinator • Director Program • Executive Director |
| Disaster response | According to demand and capability of ADESH, to response as much as possible to help the helpless people affected by the disaster by maintaining international standards. ADESH implement this project through ADESH contingency plan. | Community/People who are affected by the disaster all over Bangladesh. | Need Based Status: Ongoing | All staffs, General Board Member and trained volunteer team of ADESH |
| Health service | For increasing the importance of cleanliness and primary health awareness among the people at ADESH working area: • Vaccination program for children who are under 5 years old and Vitamin ‘A’ campaigning • Tetanus vaccination for adolescents • To provide maternal and child health services, reproductive health care and provide services to pregnant women and general health care to the poor community. | • Community people of Savar Upazila ] • Children under 5 years old and adolescents in Ward no. 9 of Savar Municipality. • Peoples | Implemented by Govt. & Likeminded NGO Specific center of working area and ADESH Office Status: Ongoing | Development officer of working union, Project Officer, Coordinator, Director Program, Executive Director and Health workers /representatives of the healthcare provider organization |